{"id":294,"date":"2022-02-09T12:05:37","date_gmt":"2022-02-09T10:05:37","guid":{"rendered":"https:\/\/allertec.gr\/?page_id=294"},"modified":"2022-04-12T12:31:48","modified_gmt":"2022-04-12T10:31:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.allertec.gr\/en\/refund_returns\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u03c7\u03c1\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"294\" class=\"elementor elementor-294\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-767d2ac2 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"767d2ac2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20ccb68a elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"20ccb68a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d4cfc5f elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"7d4cfc5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-7d4cfc5f{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4d643 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"0a4d643\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h2><b>WITHDRAWAL RIGHT<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you are an individual (consumer) and your purchase is for personal use only, then you have the right to withdraw within 14 calendar days of delivery to you without giving any reason, returning the product to us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right of withdrawal is valid if:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; the product is in its original condition (as new), with all the accessories and the accompanying forms. That is, the packaging should not have been opened, it should not have been used, worn, damaged, and all relevant documents (certificates, warranty cards, etc.) must necessarily accompany the product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; the relevant statement is made before the expiration of 14 days from its delivery to you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shipping Costs: the return is made by your own means and costs within 14 calendar days from the day of the Withdrawal Statement (either you return it yourselves to the place we indicate, or you send it by courier of your choice to the company headquarters: Karamanli 74, 551 34, Kalamaria, Thessaloniki &#8211; Greece<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check &amp; Refund: If within this period the product is received by us, and after checking and ascertaining its good condition according to the above, we will refund you in full the amount you have paid for the specific purchase, in the same way that you had paid it no later than 14 days from the day your Withdrawal Statement has been sent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This withdrawal is unjustified and in writing. The Customer fills in the specific form which can be found on our website www.allertec.eu and should send it to our Company via the electronic contact address. Our Company will confirm in writing the receipt of the withdrawal letter, in the above two cases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Especially in the case of payment by credit card, our company is obliged to immediately notify the Bank for the cancellation of the transaction. However, following this information, our Company cannot do anything further and is not responsible for anything else, as the cancellation of the transaction made via credit card can be only done by the Bank which is the issuer of the credit card, by virtue and based on the specific terms of the banking contract between the Bank and the Customer. Our company explicitly and in accordance with the Law states that it is entitled to withhold the refund of the amount until it takes back the product\/s or until the Customer provides us with proof that he has sent the product\/s back.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case a product is accompanied by a gift, then after exercising the withdrawal statement, the gift must be returned together with the product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL UNDER ARTICLE 3ib Law 2251\/1994.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The right of withdrawal, as defined and described above, is not granted in the following cases:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> In cases where the Customer did not use the website of our online store, but visited our physical store at 74 Karamanli Street, 551 34, in Kalamaria and bought the product \/ products from there, since these kind of sales are not considered remote selling contracts.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In the event that a specific product was manufactured following specific, clearly personalized specifications set by the customer.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> No refunds are made on products that are not eligible for refund due to health or hygiene purposes if they have been unsealed or may be damaged or expire soon. Therefore, returns of the following category products are not accepted: injections, dietary supplements, sterile solutions, respirators, respiratory masks and nasal catheters.<\/span><\/li>\n<\/ol>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-98e6af0 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"98e6af0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4cf3499 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"4cf3499\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f6dbd5f elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"f6dbd5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73e67bb elementor-align-center elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-button\" data-id=\"73e67bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-73e67bb{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-801b111 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"801b111\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e22dc6 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"4e22dc6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca882c0 elementor-align-center elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-button\" data-id=\"ca882c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.allertec.gr\/wp-content\/uploads\/2022\/04\/Withdrawal-Form.docx\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Withdrawal Form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0394\u0399\u039a\u0391\u0399\u03a9\u039c\u0391 \u03a5\u03a0\u0391\u039d\u0391\u03a7\u03a9\u03a1\u0397\u03a3\u0397\u03a3 \u0395\u03ac\u03bd \u03b5\u03af\u03c3\u03c4\u03b5 \u03c6\u03c5\u03c3\u03b9\u03ba\u03cc \u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf (\u03ba\u03b1\u03c4\u03b1\u03bd\u03b1\u03bb\u03c9\u03c4\u03ae\u03c2) \u03ba\u03b1\u03b9 \u03b7 \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2 \u03c0\u03c1\u03bf\u03bf\u03c1\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03b3\u03b9\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae \u03ba\u03b1\u03b9 \u03bc\u03cc\u03bd\u03bf \u03c7\u03c1\u03ae\u03c3\u03b7, \u03c4\u03cc\u03c4\u03b5 \u03b4\u03b9\u03ba\u03b1\u03b9\u03bf\u03cd\u03c3\u03c4\u03b5 \u03bd\u03b1 \u03c5\u03c0\u03b1\u03bd\u03b1\u03c7\u03c9\u03c1\u03ae\u03c3\u03b5\u03c4\u03b5 \u03c7\u03c9\u03c1\u03af\u03c2 \u03bd\u03b1 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03b5\u03c4\u03b5 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf \u03bb\u03cc\u03b3\u03bf \u03b5\u03bd\u03c4\u03cc\u03c2 14 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03b5\u03c1\u03ce\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03ac\u03b4\u03bf\u03c3\u03ae \u03c4\u03bf\u03c5 \u03c3\u03b5 \u03b5\u03c3\u03ac\u03c2, \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c6\u03bf\u03bd\u03c4\u03ac\u03c2 \u03bc\u03b1\u03c2 \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd. \u03a4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03c5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 \u03b9\u03c3\u03c7\u03cd\u03b5\u03b9 \u03b5\u03c6\u03cc\u03c3\u03bf\u03bd: &#8211; \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b2\u03c1\u03af\u03c3\u03ba\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03b7\u03bd \u03b1\u03c1\u03c7\u03b9\u03ba\u03ae \u03c4\u03bf\u03c5 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7 (as new), [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-294","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/pages\/294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/comments?post=294"}],"version-history":[{"count":0,"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/pages\/294\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.allertec.gr\/en\/wp-json\/wp\/v2\/media?parent=294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}